Privacy Policy

Last Updated: April 2025

At IPTVFire, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our IPTV subscription service.

1. Information We Collect

We collect the following types of information:

• Contact Information: Email address, phone number (if provided)
• Payment Information: Transaction details (we do not store full card numbers)
• Device Information: IP address, device type, browser information
• Usage Data: Login times, subscription duration

2. How We Use Your Information

We use your information to:

• Provide and maintain our IPTV service
• Process your payments and subscriptions
• Send you service-related notifications
• Provide customer support
• Improve our service quality

3. Data Security

We implement appropriate security measures to protect your personal information:

• Encrypted data transmission (SSL/TLS)
• Secure server infrastructure
• Regular security audits
• Limited access to personal data

4. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. After account termination, we delete or anonymize your data within 30 days.

5. Third-Party Services

We may use third-party services for:

• Payment processing
• Email delivery
• Website analytics

These services have their own privacy policies and are GDPR compliant.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to data processing
• Request data portability

7. Cookies

Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@iptvfire.uk